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Terms and Conditions of the website

Please review the terms of use of this website carefully.

Thank you for using the Depot.co.ke (hereinafter referred to as the "website”). The website is owned and operated by Seadew Limited (hereinafter referred to as the "company"), a company registered under the laws of Kenya.

The website is managed in the Republic of Kenya and provides assisted sourcing and sale of a wide range of products. Purchases made from the website are subject to the terms and conditions of this Agreement, to the exclusion of all other terms. By shopping or browsing on this website, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this website. Do not use the website if you do not agree to be bound by these terms. We may periodically change the terms; so kindly check them from time to time as your continued use of the website signifies your acceptance of any changed terms.

It is important that you make yourself aware of these Terms and Conditions as a website user. Reference to "your", "you", "customer" or "registered user" is reference to any person using the website or the services to and/or any registered user of the website. Reference to the website, "us", "Our", "we" is reference to Seadew Limited and or its successor and assigns. 


While we make reasonable efforts to provide accurate and timely information about the website, you should not assume that the information provided is always current or that this website contains all the relevant information available.

The Website Terms

The website Terms shall apply as between the website and yourself. We reserve the right to amend the website Terms from time to time and any such amendments shall be deemed to apply as between yourself and us. Any such amendments will take effect immediately on posting of the amended website.

Terms of the website

By submitting your order you warrant that you are over the age of 18 (eighteen), are authorised to make payment through the available payment methods and that there are sufficient funds available to pay for the order.

Product Sales and Availability

All products displayed on this website are subject to availability. Our home delivery service is only available in the Republic of Kenya. We reserve the right to discontinue or change specifications on products and services offered on this website.


See the Payment Terms & Conditions section. 

Booking Terms and Conditions 

See the Booking Terms and Conditions section. 


We have made every effort to display as accurately as possible the colours of the products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Pricing Policy

The website reserves the right to amend pricing on the website.

All quoted prices are inclusive of Value Added Tax unless otherwise stated. 

Privacy Policy

Click here to see our Privacy Policy.

Returns and Refund Policy

Click here to see our Returns and Refund Policy.


Gift vouchers cannot be transferred for value or redeemed for cash. Gift vouchers may be used only for purchases of eligible goods from the Retailers.

We are not responsible for the refund and returns of any gift products purchased from Retailers. Your only recourse for refunds, returns and exchanges for gift vouchers purchased with us is with the Retailer.

The website is not affiliated with Naivas. Naivas is not a sponsor of this promotion. Naivas® is a registered trademark of Naivas Supermarket Limited.

The website is not affiliated with Jamaa Supermarket. Jamaa Supermarket is not a sponsor of this promotion. Jamaa® is a registered trademark of Jamaa Supermarket Limited

The website is not affiliated with Quickmart Supermarket. Quickmart Supermarket is not a sponsor of this promotion. Quickmart® is a registered trademark of Quickmart Supermarket Limited .

The website is not affiliated with Pizza Inn. Pizza Inn is not a sponsor of this promotion. Pizza Inn® is a registered trademark of Pizza Inn (K)

The website is not affiliated with KPLC. KPLC is not a sponsor of this promotion. KPLC® is a registered trademark of Kenya Power and Lighting Company

The website is not affiliated with Safron Day Spa & Salon. Safron Day Spa & Salon is not a sponsor of this promotion. Safron Day Spa & Salon® is a registered trademark of Safron Day Spa & Salon

The website is not affiliated with KFC. KFC is not a sponsor of this promotion. KFC is a registered trademark of Kuku Foods Kenya Limited 

Stock Availability

We cannot always guarantee availability of stock and will endeavor to communicate to you the possibility of delivering a substitute line where possible and with your consent. Special promotions may be subject to certain conditions, including stock availability and limited-offer stipulations. 

Confirmation of Orders

Orders placed on the website constitute your offer to purchase subject to this Agreement. Failure by us to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.

Price & Delivery
The price charged for Goods shall be that shown on an applicable quotation, provided that the Purchaser issues a purchase order within the period of validity of the quotation. If the valid period of the quotation has expired then the price charged shall be the price applicable on the day of dispatch.

Any discrepancies in the order confirmation should be communicated to us not more than seven days from the date of the order confirmation. We reserve the right to make reasonable charges in the event that the Purchaser changes an order after this period. The amount of such charges shall cover materials and supplies ordered to fulfill the order but subsequently not used and an amount to cover any work carried out on the order.

We will make every attempt to comply with the dispatch date given in the applicable quotation for Goods, but shall not be liable for any direct, consequential or incidental loss by purchaser, in the event of late or non-delivery. Late delivery shall not confer on Purchaser the right to repudiate the contract to purchase the Goods, unless the Goods remain un-delivered for a period from the date of receipt by website of Purchaser's purchase order in excess of three times that quoted for delivery or such other period as agreed between the parties. In the event that Purchaser wishes to cancel an order goods outstanding for a period greater than three times that quoted for delivery, a written request for cancellation must be submitted to website

Notification of damage or shortage should be made to website in writing within seven days of the date of delivery. Notice of non-delivery should be made within ten days of the date of dispatch note.

Cancellation and Variation of Order
An order may be cancelled only with our written agreement and upon payment by Purchaser of reasonable charges to cover costs already incurred by the website in execution of the order using the available payment options.

An order may be varied only with the written agreement of the website and the placement by Purchaser of an order to cover all costs of the variation. Any deposits paid on orders may be retained by us.

Partial Shipment and Partial Invoicing of Orders
Unless otherwise agreed in writing, we reserve the right to make partial shipments against a customer's purchase orders and invoice based on those partial shipments at any time prior to an agreed delivery date. Terms to the contrary in the customer's purchase order or other documentation do not supersede this clause.

Hold Harmless
Purchaser agrees to hold harmless the website from all claims, suits, damages, costs and liabilities arising from purchase, possession, transport, use, maintenance or repair of the Goods, including the injury or death caused to any Purchaser or third party personnel occasioned or in any way connected with the Goods, including incidental and consequential losses.

Our warrants its products to be free from defective workmanship or materials for a period of 1 year from date of shipment and to be in conformance to agreed specification in writing. As Goods may be put to a variety of uses by Purchaser over which website has no control, no warranty, either express or implied, is made in connection with fitness for purpose of the Goods. Purchaser shall satisfy himself that Goods are appropriate to meet his requirements. Any Goods which Purchaser claims to be defective within 1 year from date of delivery should be returned to the company at Purchaser’s expense and will, at the company's discretion, be repaired or replaced free of charge. This warranty does not include items purchased by the company for incorporation in the Goods and which are supplied with a lesser warranty, nor to any items supplied by purchaser for inclusion in Goods.

A list of items excluded from a full 1 year warranty is available on request. We reserves the right to reject any claim under this warranty should, in the opinion of a director of the company, the Goods appear to have been tampered with or repairs attempted by persons other than the company's technical support team. This clause does not exclude the competent repair and maintenance of equipment by a trained and experienced technician in the employ of or contracted to Purchaser.

Where Goods are supplied to Purchaser under a sub-contract manufacturing agreement for sale by purchaser to third parties, the company shall warrant only that the Goods work on delivery to Purchaser.

Manufacturing Files
The company shall have no liability for losses or costs occasioned by errors, misprints, poor printing or other ambiguity in any manufacturing file, data or drawing supplied to website by Purchaser for the purpose of manufacturing items to Purchaser's design.

Title & Risk
Title in Goods shall pass to Purchaser only on receipt of full payment for Goods supplied under any and all orders. Risk shall pass to Purchaser upon delivery of Goods to carrier.

The Goods shall be supplied to specification as per company technical documentation and data sheets and any other applicable documents signed by a director of the company. Any claim for non-conformance must be given in writing by Purchaser within 14 days of receipt of Goods.

Safety & Use of Equipment
It is recognised that the Goods may be used in a hazardous and dangerous environment over which the company has no control. Purchaser agrees that all persons using equipment shall be suitably and properly trained both in general safety and the safe use, maintenance and operation of the Goods.


Our logo appearing on this website are trademarks of website in the Republic of Kenya and in certain other countries. Nothing contained on this website should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this website without the express prior written consent of website. Your use of any of the trademarks displayed on the website or in any of its contents, is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this website. You further undertake not to infringe any right of website in respect of such trademarks. For the purpose hereof, the use of the trademarks on any other website or networked computer environment is prohibited. All rights not expressly granted are reserved.

All other trademarks not owned by the comapny that appear in the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the company. 

Blog Section

Our blog section is developed to provide more insight into our innovative products and also offers a creative platform for creative writing, expression of varied interests and opinions. The views expressed in the blog section are those of the author(s) and do not necessarily reflect our views. The blog and other sections may contain links to content on third-party websites. By providing such links, website does not adopt, guarantee, approve or endorse the information, views or products available on such websites. Depot.co.ke is not responsible, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any information in the blog section. 

General Terms

The content contained on the website may be used by you for your own personal, non-commercial shopping and information purposes only. In using the website you agree not to use any technical skill that may damage, interfere with, delay or intercept any data or information on the website and you shall indemnify us for any damage caused by any such act attributable to you.

If any provision of this Agreement is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining terms.

This Agreement constitutes the whole agreement between the parties relating to the subject matter hereof.

Any indulgence of extension of time granted by us to you shall not be construed as a waiver or variation of any of our rights or remedies. At our option, any dispute arising out of the Agreement may be brought in any Court of competent jurisdiction.

This Agreement is governed by the laws of the Republic of Kenya.